Terms and Conditions


BigTrends.com ("we", "us", "our", "BigTrends.com") provides investment information via its website ("Site", www.BigTrends.com), via email and in other formats. Any information or products or services you use from BigTrends.com are subject to your compliance with the terms and conditions set forth in this Agreement. By using our information, you agree to be bound by these terms and conditions. This Agreement is made between BigTrends.com and you, the user and/or member of the Site ("you"). We reserve the right at any time to: change the terms and conditions of this Agreement; change the Site, including eliminating or discontinuing any content or features on the Site; or change any fees for use of the Site, any related products or services.


Code of Conduct. While using the Site you agree NOT to:

  • Copy, frame or mirror any BigTrends.com information without our prior written authorization;
  • Permit anyone else whose account or subscription was terminated, or who is not a BigTrends.com paid or trial subscriber, to use the Site through your subscription, username or password;
  • Engage in spamming, flooding or hacking;
  • Transmit any materials that contain any computer virus, worm, or other harmful or disruptive element;
  • Modify, adapt, sublicense, translate, sell, reverse engineer or disassemble any portion of the Site;
  • Remove any copyright, trademark, or other proprietary rights notices contained in the Site.


Registration for Subscription/Membership Services. You must be 18 years of age or older to subscribe to any of our services. When you register to subscribe, you agree to (a) provide accurate information about yourself as prompted by the appropriate registration form, and (b) to maintain and update your information to keep it accurate, current, and complete.

You agree not to transfer or resell your use of or access to any information from BigTrends.com to any third party. If you are a BigTrends.com subscriber, and you have reason to believe that your online account is no longer secure, you must promptly change your password by updating your account information and/or immediately notify us by emailing us at: [email protected]

Some of our subscription services involve email, text or fax transmissions as delivery methods. We assume no responsibility or liability for undelivered or late emails, text messages or faxes, whatever the reason may be. If you have problems getting your products delivered, contact our Client Care department at [email protected] We will make every effort to assist you with potential solutions that may fix delivery issues.


Payment and Renewal. Current subscriptions are available on BigTrends.com's product pages. Payment for your subscription is due in advance of the subscription period you select. BigTrends.com does not automatically renew services unless you specifically subscribe to an automated renewal program for your convenience (see Automated Renewal Programs below.) The appropriate annual, quarterly, monthly, or similar periodic fee for your subscription will be billed at the beginning of your subscription period to the payment method you designate unless you notify BigTrends.com in writing, according to our Cancellation Policy below, that you do not agree to the Terms of this Agreement within 72 hours from the time of your receipt of this Agreement or its current URL location (i.e. upon registration on the site.)


Automated Renewal Programs.  The following pertains only to automatically renewing services. Periods (and periodic fees) are those reflected in the BigTrends part number and/or description of the service you purchase (the most common are one-, three- and twelve-month periods) as found on every itemized receipt. By participating in an automated renewal program, you are expressly agreeing that we are authorized to charge you a periodic fee at the then current rate, and any other charges you may incur in connection with your use of the applicable BigTrends service(s) to the payment method you provided during registration (or to a different payment method if you change your account information.)  Please note that prices and charges are subject to change.  The appropriate annual, quarterly, monthly, or similar periodic fee for your subscription will be billed automatically at the beginning of your subscription period to the payment method you designate unless you notify BigTrends.com in writing PRIOR to the billing date for the upcoming period. Monthly and annually renewing subscriptions renew on the same day each month/year; quarterly subscriptions renew each 90 days.

It is your responsibility to provide current and accurate payment method information.  If you wish to change your payment method or if there is a change in your payment method information (i.e. credit card verification code or expiration date) you may notify us via email to [email protected] or [email protected] via fax to 800 244 8736 or via mail to: BigTrends.com -Accounting, 201 West Vine St., Lexington, KY  40507.  If your payment method reaches its expiration date and you do not edit your payment method information or cancel your account, you authorize us to continue billing that payment method and you remain responsible for any uncollected amounts.  We do not provide refunds for any month-to-month charges made under the automated renewal program. Longer term automated renewal programs are subject to our pro-rata Refund Policy below.


Cancellation Policy.  You may cancel your subscription to any BigTrends.com service, at any time, by notifying our Accounting Department IN WRITING. Cancellations may be emailed to [email protected], or faxed to 800 244 8736, or mailed to: BigTrends.com -Accounting, 201 West Vine St., Lexington, KY  40507.  Cancellation will take effect no later than 3 business days after we receive your notification.

100% Subscription Fee Guarantees: For any advisory service purchased with a 100% Subscription Fee Guarantee, the subscriber is entitled to a full refund of their annual subscription fee if the model portfolio in the applicable service operates at a loss on trades entered over the first 90 days of their subscription. The model portfolio performances are determined by using average fill prices of our independent third-party brokers at thinkorswim/TD Ameritrade with an allocation of $1,000 assumed on each full position. Commissions and subscription fee are not included in the assessment of any service's profit or loss. If a subscriber is eligible for a refund, this refund must be claimed within 30 days of the end of the initial 90-day subscription period. Otherwise, refunds are assessed on a pro-rata basis.

Refund Policy. Monthly subscriptions will not be reimbursed or refunded. If services longer than one month in duration are purchased, a pro-rata refund will be offered based on the number of months used. The full list price for each month, or portion thereof, used will be deducted from total amount paid for the cancelled service. Any pro-rata refunds will be made by Company check which will be mailed out within 2-4 weeks from our receipt of written cancellation.  

Monthly list prices which apply to this Policy are as follows:

Subscription/Service                                   List Price

Options Shark (OSH)                                      $199.00

Grand Slam Options (GSO)                            $199.00

FANG Options Trader (FOT)                           $199.00

Options Swing Trader (OST)                           $99.00

Options Volatility Trader (OVT)                        $99.00

Index Options Timer (IOT)                               $99.00

Debit Spread Trader (DST)                              $99.00

Credit Spread Trader (CST)                             $99.00

ETF Options Trader (ETF)                                $99.00  

BigTrends Earnings Extravaganza (BEE)        $199.00                 

Afternoon Channel Trader (ACT)                      $99.00

After Hours Trader (AHT)                                  $99.00

Weekly Winners' Circle (WWC)                         $99.00  

BigTrends Daily Scans (BDS)                           $99.00                             

Platinum, Club Level Services & Promo Packages – the sum of all included services and products will be applied.

Educational items – including but not limited to: books, CD ROMs, DVDs, and videos are NONREFUNDABLE.

All on-demand products – including but not limited to: e-books and videos are NONREFUNDABLE.

Coaching – One month Coaching programs will not be reimbursed or refunded.  

For Coaching programs longer than one month in duration, a full refund (less 5% processing fee and list price for associated hard goods and/or on-demand products delivered) may be obtained only if we receive your written cancellation PRIOR to the second session in the program – send your cancellation request to [email protected].

*** Please call 800 244 8736 for the full list price of any product or service not listed above.

Service Transfer. Any remaining paid service time can be transferred to another service of equal or lesser value – contact your Trading Consultant or email us at [email protected] to facilitate the transfer. If you have questions about how much time you have remaining on your subscription, email us at [email protected]

Loyalty Coupons. If a client spends $1,000 over a 12-month period, they are eligible for a $100 coupon. There is no limit on the number of coupons that can be earned. Multiple coupons can be used in any transaction (i.e. a client who has spent $3,000 can use all three $100 coupons on one purchase of $300 or more). This coupon is single-use and can't be divided between purchases (i.e. spending $69 and using $31 later). Each coupon has a 90-Day time-limit from the date of issue. Each coupon is created individually for the client and is sent to them by [email protected] after their purchase that clears the eligibility threshold. For those customers that have already spent $1,000 over the 12 months prior to the initial launch of the program (February 3rd, 2017), their coupons can only be unlocked with a new purchase after said launch date. Coupons have no cash value and are only valid against BigTrends products and services. Refunded purchases are eligible less the amount refunded to the client. All coupons will be issued within 3 business days of the eligibility threshold being reached.

Termination. This Agreement shall remain effective until terminated in accordance with its terms. BigTrends.com may terminate this Agreement, and/or your access to and use of the Site or any portion thereof, immediately, in the event we determine, at our sole discretion, that you have breached this Agreement. In addition, we reserve the right, upon 10 business days' notice and the reimbursement of any monies due according to the Cancellation and Refund Policies above, to terminate this Agreement without cause.

Ownership and Restrictions on Use. ©2009, 2011, 2013 BigTrends.com. All Rights Reserved. The Site is owned and operated by us in conjunction with others pursuant to contractual arrangements. You may only access and use the materials on the Site, and download and/or print out only one copy of any materials on the Site, solely for your personal use. You may not republish, upload, post, transmit or distribute materials from BigTrends.com in any way without our prior written permission. Modification of the materials or use of the materials for any other purpose is a violation of our copyright and other proprietary rights, and is strictly prohibited. You acknowledge that you do not acquire any ownership rights by using information from BigTrends.com. "BigTrends.com" and the BigTrends.com logo are trademarks and/or service marks of BigTrends.com. All other trademarks, service marks, and logos used on the Site are the trademarks, service marks, or logos of their respective owners.

Links to Other Websites. The Site may contain links to other Internet websites or resources. We neither control nor endorse such other websites, nor have we approved any content that appears on such other websites. You acknowledge and agree that we shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services, or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such content.


DISCLAIMERS. UNDER NO CIRCUMSTANCE ARE BIGTRENDS.COM, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS LIABLE FOR ANY INCIDENTIAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICE, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OF BUSINESS. THIS SECTION SHALL ALSO SURVIVE THE TERMINATION OF THIS AGREEMENT. Your sole remedy for dissatisfaction with the Site and/or content contained within the Site is to stop using the Site or other information from BigTrends.com. The sole and exclusive maximum liability to the company for all damages, losses, and causes of action (whether in contract, tort (including, without limitation, negligence), or otherwise) shall be the total amount paid by you, if any, to access the Site or its contents.


Indemnification. You agree to indemnify, defend and hold us, our officers, directors, employees, agents and representatives harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), or other expenses that arise directly or indirectly out of or from (a) your breach of this Agreement, including any violation of the Code of Conduct above; or (b) your activities in connection with the Site or any services related to the Site. This indemnification extends to and includes any attorney's fees and costs incurred by us arising from any action or claims to which this indemnification applies, or from the contesting of the applicability of this provision. This section survives termination of this Agreement.



General Terms. If any part of this Agreement is held invalid or unenforceable, that part is interpreted consistent with applicable laws as nearly as possible to reflect the original intentions of the parties and the rest of this Agreement remains in full force and effect.  BigTrends.com and its officers and employees are not registered investment advisors or broker/dealers.  We are purely a research organization, seeking to provide unbiased information for educational purposes only.  Readers are advised that the commentary and reports on its website(s) and in its newsletters are issued solely for information purposes and should not to be construed as an offer to sell or the solicitation of an offer to buy any security. The opinions and analyses included herein are based from sources believed to be reliable and written in good faith, but no representation or warranty, expressed or implied, is made as to their accuracy or completeness.



Readers are urged to consult with their own independent financial advisors with respect to any investment. All information contained in this report should be independently verified with the companies mentioned. Neither BigTrends.com, nor its officers, directors, partners, contributors or employees/consultants, accept any liability whatsoever for any direct or consequential loss arising from any use of information on this website or any use of information in its newsletters.

BigTrends.com, and its officers, directors, partners, contributors or employees/consultants may on occasion hold positions in the securities mentioned in its website and in its newsletters. However, these positions may change at any time. BigTrends.com does not receive compensation of any kind from any publicly traded companies that it mentions on its website and in its newsletters.



If you ever have any questions, you can reach us via:


             201 W Vine St

             Lexington, KY  40507

             Phone   1-800-244-8736 or 1-859-269-7500

             Fax       1-800-244-8736

             Email    [email protected]

The terms and conditions of this Terms of Use Agreement may be modified by BigTrends.com at anytime. We recommend you review this Agreement periodically to ensure familiarity with the most current version.   This policy may be found at: 

Terms and Conditions

Last updated: July 15, 2013

Please refer to our Auto Trade Policy at: 

Auto-Trade Policy

Please refer to our Privacy Policy at:  

Privacy Policy